Frequently Asked Questions

  • Do you have a shop?
  • No, we only have an online platform.

Do you share my details with other companies?

  • No, we do not share your details with any other companies. Please refer to our Terms and Conditions.

How can I place an order?

How long after placing my order should I expect to receive it?

  • We aim to post all orders within two working days of order receipt. There may be times when this is not possible. In this situation we will advise you by email of the estimated posting time. Please refer to our Terms and Conditions.

Can I return an item and have a refund?

  • Yes, please return your product in its original condition and in the original packaging within 14 days of delivery. Please refer to our Terms and Conditions.

Are all your products made from recycled material?

  • We aim, wherever possible, to recycle, repurpose and rescue items which are then transformed into decorative objects.

Do you use new materials for products?

  • There are times when we need to use new materials, however, wherever possible we use recycled, repurposed and rescued materials. Please see Our Ethical Values page.

Can I order six cards that are all the same?

  • All our products are individually printed and made so although cards will be similar no two will be exactly the same.

If you have any questions that we do not answer here, please use the Contact Form and we will respond as soon as possible (we aim to respond within 24 hours). We would welcome your questions, feedback and comments.